To summarize, Deposits and payments are non-refundable, except in cases of dangerous weather conditions or other specified cancellation conditions. When you make a deposit or an initial payment to reserve a yacht charter or water sports package, the funds immediately go towards administrative duties, reserving the yacht, hiring the crew, and arranging activities. Your deposit secures the yacht and prevents it from being reserved by other clients. It's important to note that all deposits and initial payments are non-refundable, except in cases of hazardous weather conditions on the day of the charter. If you cancel the charter or if you fail to show up for the charter, you will be charged the full amount of the charter.
In case of hazardous weather conditions for day charters (excluding multi-day charters):
The hazardous weather conditions must be present at the time of departure. These may include storms falling into any of the following categories, with their epicenter passing within 5 miles of Miami:
- Named storms that affect the local Miami inland waters
- Storms labeled as "dangerous" with expected duration of more than 4 hours, affecting Miami's local inland waters
- Vessel advisories issued for local Miami inland waters, with winds exceeding 30 mph and/or waves higher than 3 feet.
In such cases, your charter will be rescheduled free of charge.
Hazardous weather conditions for day charter (multi-day charter not included)
Other cancelable conditions
"Unforeseen circumstances" (ie death of immediate family member, hospitalization). Medical proof by certificate or medical report is required for the return of the deposit - reviewed on a case-by-case basis.
Scattered showers, cloudy conditions, or a forecasted "chance of rain" does not consider cancelable weather conditions. News or media coverage that highlights a current event or sensationalizes local developments with weather, tourism hazards, medical risks, or other travel-related "warnings" other than official state or federal travel restrictions are not considered cancellable conditions.
In the event of dangerous weather conditions for the day charter and it is not possible to reschedule right away, we will issue a weather cancellation credit minus administrative fees to go towards your next charter with us.
Pricing and availability are on a first come, first serve basis. Charter prices may vary from the base rental price shown. Quotes are subject to change due to fluctuations within the market and subsequent demands. All boats and yachts are available for general reservation until a deposit is placed on a boat or yacht for a specific date and departure. Prices are based on local cruises within Miami, long haul charter flights beyond Miami may be subject to additional fuel costs. If the yacht is unavailable due to maintenance or other unforeseeable factors at the time of your departure, another yacht of similar or greater value will be provided.